Document Type : Original Article


Department of Health Services Management, School of Management and Medical Information, Iran University of Medical Sciences, Tehran, Iran


CONTEXT: Performance is a significant objective of any organization. To grow and develop and
to improve the performance of the education development centers (EDCs) of medical sciences
universities at Iran, the recognition of the performance criteria of these centers is important. This
study was conducted with the aim of discovering the performance criteria of EDCs of medical science
SUBJECTS AND METHODS: This study was conducted using qualitative research and a
semi‑structured interview. Participants were selected using an expert sampling method is a sub‑type
of purposive sampling. Twenty‑three faculty members and expert staff (11 males and 12 women)
participated in the interview. Data were collected using the participant’s perception. The data analysis
was performed based on the interpretative analysis steps of Gillham and Rubin.
RESULTS: From the analysis of data, seven categories including leadership, strategy, stakeholders,
workforce, knowledge management, processes management, and results were obtained.
CONCLUSIONS: The obtained criteria in this study assist managers to design and to develop
self‑assessment questionnaires and a performance measurement program for EDCs of medical
sciences universities. This will facilitate performance evaluation of EDCs.


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