Document Type : Original Article

Authors

1 Department of Medical Library and Information Science, Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran

2 Department of Knowledge and Information Science, University of Isfahan, Isfahan, Iran

3 Department of Medical Library and Informatin Science, Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran

Abstract

BACKGROUND: The best mechanisms for medical librarians to be more involved in health, especially
during crisis condition, and to expand their roles are using experiences of other individuals and
performing new activities. This study aimed to identify the roles of medical librarians in the COVID‑19
crisis in Iran.
MATERIALS AND METHODS: This research was done by a qualitative content analysis method.
Research participants in the first phase included whole scientific papers (19 documents) which had
been published by medical librarians related to the COVID‑19 issue and in the second phase 10
medical librarians involved in the COVID‑19 who were interviewed and continued until data saturation.
Data were collected through each interview, and data analysis was performed using content analysis
method. Then, obtained information of the first and second phases was merged together, and codes,
subcategories as well as main categories were formed.
RESULTS: According to the results, 7 main categories and 24 subcategories regarding the roles
of librarians in COVID‑19 crisis were identified. The main categories include hygiene  services
promotion, development of health information‑seeking skills, health research services, interaction‑level
development, evidence‑based policy development, information dissemination services promotion, and
management services development. Furthermore, regarding barriers to the role of medical librarians
in the COVID‑19 crisis in Iran, four subcategories were identified that are medical librarian‑related
barriers, organization‑related barriers, profession‑related barriers, and context of society (country
conditions)‑related barriers.
CONCLUSION: Medical librarians relatively have been able to provide effective health information
services to managers, health‑care specialists, and the general public in a variety of health fields.

Keywords

  1. State Management Education Center. Mannual of Disaster
    Managemnt. Tehran: State Management Education Center; 2014.
    2. Zakaeei‑fateh J. Non‑operating defense and crisis management
    considerations in locating emergency medical services in crisis
    situations. The 15th Conference of Civil Students of the Nation.
    Tehran, Iran; 2017.
    3. Mansour E. The potential role of university libraries’ manpower,
    collections, services, facilities and activities in promoting national
    security in times of crises in Upper Egypt. Library Manag 2017;
    38(4/5):182‑202.
    4. Mohammadesmaeili S, Nasehi Scouei M. Libraries and Natural
    Disasters (a Case Study of Medical University Libraries Affiliated
    to Ministry of Health and Medical Education of Iran, tehran); 2015.
    5. Ashrafi‑Rzi H, Kazempour Z. Designing of clinical information
    update system for clinicians on COVID‑19: A commentary. J Educ
    Health Promot 2020;9:104.
    6. Alajmi B. When the Nation is in Crisis: Libraries Respond. Library
    Management; 2016.
    7. The New Jersey State Library. The Librarians Disaster Planning
    and Community Resilience Guidebook: Librarians Fulfilling Their
    Role as Information First Responders. USA: The New Jersey State
    Library; 2016.
    8. Chizwina  S, Rabatseta  B, Bangani  S, Moyo  M. A  University
    Library’s Use of Social Media During a Time of Crisis. Library
    Review; 2017.
    9. Winston MD, Quinn S. Library Leadership in Times of Crisis and
    Change. New Library World; 2005.
    10. Linder‑Zarankin M. A Latent Resilience Capacity: Individual and
    Organizational Factors Associated with Public Library Managers’
    Willingness to Engage in Post‑Disaster Response and Recovery:
    Virginia Tech; 2017.
    11. Young E. The Role of Public Libraries in Disasters. Instructions
    for Submissions; 2018. p. 31.
    12. Ashrafi‑Rizi H, Kazaempour Z. The challenges of information
    services related to the COVID‑19 crisis. J Mil Med 2020;22:207‑9.
    13. Zach L. What do I do in an emergency? The role of public libraries
    in providing information during times of crisis. Sci Technol Lib
    2011;30:404‑13.
    14. Stricker M. Ports in a storm: The role of the public library in times
    of crisis. Collaborat Lib 2019;11:4.
    15. Hariri N. Principles and Methods of Qualitative Research. Tehran:
    Islamic Azad University, Science and Research Branch of Tehran;
    2016.
    16. Pasquarella  C, Saccani  E, Sansebastiano  GE, Ugolotti  M,
    Pasquariello  G, Albertini  R, et al. Proposal for a biological
    environmental monitoring approach to be used in libraries and
    archives. Ann Agric Environ Med 2012;19:209‑12.
    17. Pietro  GD, Ligterink  F, Porck  H, de Bruin  G. Chemical air
    filtration in archives and libraries reconsidered. Stud Conservat
    2016;61:245‑54.
    18. Fakari FR, Simbar M. Coronavirus pandemic and worries during
    pregnancy; a letter to editor. Arch Acad Emerg Med 2020;8:21.
    19. Phelan AL, Katz R, Gostin LO. The novel coronavirus originating
    in Wuhan, China: Challenges for global health governance. JAMA
    2020;323:709‑10.
    20. Yates C. Exploring variation in the ways of experiencing health
    information literacy: a phenomenographic study. Lib Inf Sci Res
    2015;37:220‑7.
    21. Ivanitskaya L, O’Boyle I, Casey AM. Health information literacy
    and competencies of information age students: Results from the
    interactive online research readiness self‑assessment  (RRSA).
    J Med Internet Res 2006;8:e6.
    22. Featherstone RM. The disaster information specialist: an emerging
    role for health librarians. J Libr Administ 2012;52:731‑53.
    23. Featherstone RM, Lyon BJ, Ruffin AB. Library roles in disaster
    response: An oral history project by the national library of
    medicine. J Med Libr Assoc 2008;96:343‑50.
    24. Australian Library and Information Associaation. ALIA Guide
    to Disaster Planning, Response and Recovery for Libraries.
    Australian: Australian Library and Information Associaation;
    2010.
    25. Ashrafi‑Rizi H, Amraei M, Kargar H, Ghazavi Z, Kazempour Z.
    Identification of strategies for collaboration of medical librarians
    with family physicians in advancing the goals of the family
    physician program based on experts’ viewpoints. J Contemp Med
    Sci 2019;5:218-23.
  2. 26. Ashrafi‑rizi H, Hodhodinejad  N, Shahrzadi  L, Soleymani  M.
    A Study on the Novel Services of Medical Librarians in Health
    Information Services: A Narrative Review; 2017.
    27. Davidoff  F, Haynes  B, Sackett  D, Smith  R. Evidence based
    medicine. BMJ 1995;310:1085‑6.
    28. Smith  R. What clinical information do doctors need? BMJ
    1996;313:1062‑8.
    29. Sahapong  S, Manmart  L, Ayuvat  D, Potisat  S. A  Systematic
    Review of the Roles and Competencies of Medical Information
    Professionals (Mips) in Evidence‑Based Medicine In Thailand;
    2006.
    30. Movahedi  F, Ashrafirizi  H, Sharifmoghadam  H. Physicians’
    perception about the role of clinical librarianship at Alzahra
    Medical Center. J Health Administ 2013;16:71‑81.
    31. Sheikhshoaei  F, Zolfaghari  M, Mansourzadeh  MJ, Ghazi
    Mirsaeid  SJ. Designing a proposed educational program for
    clinical librarian. J Health Administ 2019;22:22‑34.
    32. Ashrafi‑Rizi  H, Najafi  NS, Kazempour  Z, Taheri  B. Research
    self‑efficacy among students of isfahan university of medical
    sciences. J Educ Health Promot 2015;4:26.
    33. Demas  JM, Ludwig  LT. Clinical medical librarian: The last
    unicorn? Bull Med Libr Assoc 1991;79:17‑27.
    34. Anwar MA, Ullah M. Developing an instrument for the validation
    of competencies: The case of medical librarians. Libr Philosophy
    Pract 2017; 1533: 1‑24.
    35. Gavgani  VZ. The research and education of evidence based
    library and information practice; a narrative review. Depict Health
    2019;8:193‑202.
    36. Yaeger LH, Kelly B. Evidence‑based medicine: Medical librarians
    providing evidence at the point of care. Mo Med 2014;111:413‑5.
    37. Uzohue CE, Yaya JA. Provision of current awareness services and
    selective dissemination of information by medical librarians in
    technological era. Am J Inf Sci Comp Eng 2016;2:8‑14.
    38. Omona  W, Ikoja‑Odongo  R. Application of information and
    communication technology  (ICT) in health information access
    and dissemination in Uganda. J Libr Inf Sci 2006;38:45‑55.
    39. Roderer NK. Dissemination of Medical Information: Organizational
    and Technological Issues in Health Sciences Libraries; 1993.
    40. Mahmood K, Richardson JV. Impact of Web 2.0 Technologies on
    Academic Libraries: A Survey of ARL Libraries. The Electronic
    Library; 2013.
    41. Beales  DL. Before disaster strikes: essentials of formulating a
    library emergency management plan. J Hosp Libr 2003;3:11‑24.
    42. Donahue AE, Featherstone RM. New roles for hospital librarians:
    A benchmarking survey of disaster management activities. J Med
    Libr Assoc 2013;101:315‑8.
    43. Biglu MH, Abotalebi P, Ghavami M. Job‑burnout among medical
    librarians. J Anal Res Clin Med 2016;4:215‑20.
    44. Lamptey R, Boateng M, Antwi I. Motivation and performance of
    librarians in public universities in Ghana. Libr Philosophy Practice
    2013; 911 1‑25.
    45. McKnight  M. Health sciences librarians’ reference services
    during a disaster: More than collection protection. Med Ref Serv
    Q 2006;25:1‑2.
    46. Matthews G, Eden P. Disaster Management Training in Libraries.
    Library Review; 1996.
    47. Takian  A, Raoofi  A, Kazempour‑Ardebili  S. COVID‑19 battle
    during the toughest sanctions against iran. Lancet 2020;395:1035‑6.
    48. Gorji A. Sanctions against iran: The impact on health services.
    Iran J Public Health 2014;43:381‑2.
    49. Ashrafi‑rizi H, Kazempour  Z. Information typology
    incoronavirus  (COVID‑19): A  commentary. Arch Acad Emerg
    Med 2020;8:19.
    50. Ashrafi‑Rizi H, Kazempour Z. Information diet in Covid‑19 crisis;
    a commentary. Arch Acad Emerg Med 2020;8:e30.