Document Type : Original Article


1 Department of Health in Disaster and Emergencies, School of Public Health and Safety, Shahid Beheshti University of Medical Sciences,Tehran, Iran

2 Department of Nursing, School of Nursing and Midwifery, Torbat Heydariyeh University of Medical Sciences, Torbat Heydariyeh, Iran

3 Department of Emergency Nursing, School of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran

4 Department of Health Promotion, Faculty of Health, Shiraz University of Medical Sciences, Shiraz, Iran

5 Department of community Health Nursing, Infection Control Supervisor, Imam Khomeini Hospital of Saqqez, Kurdistan University of Medical Sciences, Sanandaj, Iran

6 Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran

7 Department of Health Services Management, Guilan University of Medical Sciences, Rasht, Iran


BACKGROUND: Emotional intelligence and interpersonal sensitivity are known as important nursing
skills. They have significant role in the promotion of nurses working life and the health care which
they provide. The goal of this study was the determination of the relationship between emotional
intelligence and interpersonal sensitivity with quality of work life in nurses working in governmental
hospitals of Tehran city in 2019.
MATERIALS AND METHODS: This investigation was a descriptive‑analytical and correlation study
which was conducted among 256 nurses working in five governmental hospitals in Tehran. The studied
nurses were selected through in access sampling method. The instruments of research included
demographic, emotional intelligence, interpersonal sensitivity, and work life quality questionnaires.
The analysis of data was done by descriptive and deductive statistics (t‑test and Pearson correlation
coefficient) and also SPSS.
RESULTS: The conditions of emotional intelligence, interpersonal sensitivity, and work life quality
of nurses were, in turn, in average, severe, and weak levels. The correlation between emotional
intelligence and work life quality of nurses was significant (P ≤ 0.05) and they were positively correlated
with each other (r = 0.311). The relationship between interpersonal sensitivity and work life quality of
nurses was significant (P ≤ 0.05) and they were negatively correlated with each other (r = −0.43).
CONCLUSION: The development of emotional intelligence and sensitivity in reciprocally interpersonal
relations of nurses lead to fundamental changes in nurses’ attitude toward themselves, their
colleagues, patients and their profession and can promote their work life quality. Therefore, these
two skills are necessary for nurses and they should be taken into consideration by nursing schools,
faculty members, instructors, and nursing managers


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