Document Type : Original Article
Authors
Abstract
Information Technology (IT) is known as a valuable tool for information dissemination. Today,
information communication technology can be used as a powerful tool to improve employees’
quality and efficiency. The increasing development of technology-based tools and their
adaptation speed with human requirements has led to a new form of the learning environment
and creative, active and inclusive interaction. These days, information is one of the most
important power resources in every organization and accordingly, acquiring information,
especially central or strategic one can help organizations to build a power base and influence
others. The aim of this study was to identify the most important criteria in job empowerment
using IT and also the advantages of assessing empowerment. This study was a narrative review.
The literature was searched on databases and journals of Springer, Proquest, PubMed, science
direct and scientific information database) with keywords including IT, empowerment and
employees in the searching areas of titles, keywords, abstracts and full texts. The preliminary
search resulted in 85 articles, books and conference proceedings in which published between
1983 and 2013 during July 2013. After a careful analysis of the content of each paper, a total
of 40 papers and books were selected based on their relevancy. According to Ardalan Model
IT plays a significant role in the fast data collection, global and fast access to a broad range
of health information, a quick evaluation of information, better communication among health
experts and more awareness through access to various information sources. IT leads to a
better performance accompanied by higher efficiency in service providing all of which will
cause more satisfaction from fast and high-quality services.
Keywords
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