Document Type : Original Article
Authors
1 Department of Pharmaceutics, School of Pharmacy and Pharmaceutical Sciences
2 Medical Education Research Center, Isfahan University of Medical Sciences, Isfahan, Iran
Abstract
Background: The pharmacists’ roles and responsibilities toward the pharmaceutical care practice
have developed considerably during the recent years. Objectives: The aim of this program is to
explore the opinions and performances of community pharmacists with regard to their professional
tasks and responsibilities in Isfahan city. Materials and Methods: A descriptive cross-sectional
questionnaire survey of community pharmacists was conducted on a sample of 150 pharmacists
using the Delphi process. Data were collected on the opinions and performances of the
pharmacists’ task, professional responsibility and expertise, organizational and managing skills,
and sociodemographic information. Results: The response rate was 93.3%. High expressions
of agreement were found with most of the task and professional responsibilities and managerial
skills and the mean rates of the self-reporting performance of most key tasks were ‘always’. The
important differences were found in two opinions about the pharmacists’ responsibilities, (a)
declining to dispense the prescribed drug that was not appropriate for the patient’s illness and (b)
keeping the patient’s medical records for future needs. The pharmacists’ opinions on various forms
of professional expertise were diverse, especially on recognizing that the required medications
were not prescribed for the patient, being informed on the pharmacotherapy subsequence
and predicting the therapeutic outcomes, interpreting the laboratory tests results, and assisting
persons in need of emergency first aid. Conclusion: Pharmacists largely agreed with most
of the professional tasks and responsibilities, however, new educational programs should be
developed to promote the pharmacists’ knowledge and skills concerning pharmacotherapy. Also
an extended role for pharmacists needs to be addressed in the pharmacy regulations and laws.
Keywords
practice-a clinical perspective. Spec Law Dig Health Care Law
2002;280:9-20.
2. Zeind CS, McCloskey WM. Pharmacists’ role in the health care
system. Harvard Health Policy Rev 2006;7:147-54.
3. Worley MM, Schommer JC, Brown LM, Hadsall RS, Ranelli PL, Stratton TP,
et al. Pharmacists’ and patients’ roles in the pharmacist-patient
relationship: Are pharmacists and patients reading from the same
relationship script? Res Social Adm Pharm 2007;3:47-69.
4. Azhar S, Hassali MA, Ibrahim MI, Ahmad M, Masood I, Shafie AA.
The role of pharmacists in developing countries: The current
scenario in Pakistan. Hum Resour Health 2009;7:54.
5. Silva LR, Vieira EM.Pharmacists’ knowledge of sanitary legislation
and professional regulations. Rev Saúde Pública 2004;38:429-37.
6. Christensen DB, Farris KB. Pharmaceutical care in community
pharmacies: Practice and research in the US. Ann Pharmacother
2006;40:1400-6.
7. Muijrers PE, Knottnerus JA, Sijbrandij J, Janknegt R, Grol RP.
Changing relationships: Attitudes and opinions of general
practitioners and pharmacists regarding the role of the community
pharmacist. Pharm World Sci 2003;25:235-41.
8. Schommer JC, Pedersen CA, Gaither CA, Doucette WR, Kreling DH,
Mott DA. Pharmacists’ desired and actual times in work activities:
Evidence of gaps from the 2004 National Pharmacist Workforce
Study. J Am Pharm Assoc 2006;46:340-7.
9. Okoli C, Pawlowski SD. The Delphi method as a research tool: An
example, design considerations and applications. Inform Manage
2004;42:15-29.
10. Winzenberg TM, Oldenburg B, Frendin S, Jones G. The design of a
valid and reliable questionnaire to measure osteoporosis knowledge
in women: The Osteoporosis Knowledge Assessment Tool (OKAT).
BMC Musculoskelet Disord 2003;4:17.
11. Teinilä T, Kaunisvesi K, Airaksinen M. Primary care physicians’
perceptions of medication errors and error prevention in cooperation
with community pharmacists. Res Social Adm Pharm 2011;7:162-79.
12. Grissinger MC, Globus NJ, Fricker MP Jr. The role of managed care
pharmacy in reducing medication errors. J Manag Care Pharm
2003;9:62-5.
13. Meheralian GH, Moshkani Z, Javadi MR. Knowledge, attitude and
practice of pharmacists on OTC drugs in Qazvin. J Qazvin Univ Med
Sci 2009;13:103-6.
14. Zolfaghari B, Sabzghabaee AM, Alizadeh N, Kabiri P. Knowledge,
Attitude, and Performance of Community Pharmacists in Isfahan
on Herbal Drugs, 2008. Iran J Med Edu 2010;9:311-9.
15. Emmerton L, Marriott J, Bessell T, Nissen L, Dean L. Pharmacists and
prescribing rights: Review of international developments. J Pharm
Pharmaceut Sci 2005;8:217-25.
16. Salehifar E, Ala SH, Gholami KH. A survey on knowledge, attitude and
performance of nurses and pharmacists regarding the adverse drug
reaction and its reporting. J Mazandaran Univ Med Sci 2007;16:115-25.
17. Ranelli PL, Biss J. Physicians’ perceptions of communication with
and responsibilities of pharmacists. J Am Pharm Assoc (Wash)
2000;40:625-30.
18. Hoti K, Sunderland B, Hughes J, Parsons R. An evaluation of
Australian pharmacist’s attitudes on expanding their prescribing
role. Pharm World Sci 2010;32:610-21.
19. Ellis BC, Dovey SM, Collins DM, Tilvard MW, Clark DW. General
practitioners’ views on the role of the community pharmacist. N Z
Med J 1992;105:403-5.20. Brock KA, Doucette WR. Collaborative working relationships
between pharmacists and physicians: An exploratory study. J Am
Pharm Assoc (2003) 2004;44:358-65.
21. Zillich AJ, McDonough RP, Carter BL, Doucette WR. Influential
characteristics of physician/pharmacist collaborative relationships.
Ann Pharmacother 2004;38:764-70.
22. Food and Drug Administration, HHS. Using innovative technologies
and other conditions of safe use to expand which drug products
can be considered nonprescription; public hearing. Fed Regist
2012;77:12059-63.
23. Cannon B, Lee M. Clinical laboratory tests: Application to daily
practice. J Am Pharm Assoc (Wash) 1996;NS36:668-79.
24. Takeda T. Possible role of pharmacists in emergency medical care.
Yakugaku Zasshi 2010;130:589-91.
25. Moczygemba LR, Barner JC, Roberson K. Texas pharmacists’
opinions about and plans for provision of medication therapy
management services. J Am Pharm Assoc (2003) 2008;48:38-45.