Journal of Education and Health Promotion

Nexus between integrating technology readiness 2.0 index and students’ e‑library services adoption amid the COVID‑19 challenges: Implications based on the theory of planned behavior

Document Type : Original Article

Authors

. Taufik Edi Rahmat 1
. Saqlain Raza 2
. Hasan Zahid 3
. Jaffar Abbas 4
. Fatimah Azzahraa Mohd Sobri 5
. Shehla Najib Sidiki 6

1 Department of Economics and Business, Fakultas Ekonomi dan Bisnis Universitas Sultan Ageng Tirtayasa, Serang, Banten, Indonesia

2 Faculty of Management Sciences, Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST), Islamabad, Pakistan

3 Faculty of Management Sciences, Riphah International University, Islamabad, Pakistan

4 Antai College of Economics and Management, Shanghai Jiao Tong University, Shanghai China, and School of Media and Communication, Shanghai Jiao Tong University, Shanghai, China

5 School of Technology Management and Logistics, College of Business, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah Darul Aman, Malaysia

6 Faculty of Management Sciences, Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST), Karachi, Pakistan

Abstract
BACKGROUND: The advent of the pandemic COVID‑19 has resulted in a global crisis that resulted 
in the closure of universities and educational institutions worldwide. This study aims to explore the 
determinants of students’ intention towards e‑library services usage amid the challenging time of the 
COVID‑19 pandemic. This paper reviews the technology‑oriented individual attitude based on four 
dimensions of the technology readiness 2.0 index factors, which affect medical students’ perspectives.
MATERIALS AND METHODS: The authors provided a self‑administered questionnaire to medical 
students to investigate their e‑library adoption attitude during the COVID‑19 crisis. The authors 
distributed 542 questionnaires, received 361 complete responses and analyzed the data through path 
modeling/partial least squares structural equations modeling technique (PLS‑SEM) with the smart 
PLS software version 3.3.3. The structural equation‑modelling tool permits the estimation of results.
RESULTS: The main finding revealed that medical students have a positive and explicit approach 
to use the services available at the e‑library. Technology use and online services helped students 
continue their educational needs in the advent of the current pandemic COVID‑19. Attitude and 
subjective norms have significant influence and are strong predictors of intention. However, due to 
inadequate support for the government side, the perceived behavioural control has an insignificant 
impact on intention. This paper indicated one of the pioneers investigating the determinants of e‑library 
adoption among medical students based on technology‑oriented personality traits, employing the four 
dimensions of the technology readiness 2.0 index during the challenges of the COVID‑19 outbreak.
CONCLUSION: The study’s findings provide useful insight that offers valuable insights to implement 
specific strategies from the government officials to address medical students’ uncertainties and 
increase the technology adoption amid the COVID‑19 pandemic in medical education for developing 
nations.

Keywords

E‑library services, Medical education
COVID‑19, Smart partial least squares, Technology adoption
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Journal of Education and Health Promotion
Volume 12, Issue 2
Winter 2022
Pages 1-9

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