Volume 13 (2023)
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Volume 11 (2021)
Volume 10 (2020)
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Volume 8 (2018)
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Volume 5 (2015)
Volume 4 (2014)
Volume 3 (2013)
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Volume 1 (1900)
Designing a model for patient relationship management in the general hospitals using the combination of analytic hierarchy process and interpretive structural modeling
Designing a model for patient relationship management in the general hospitals using the combination of analytic hierarchy process and interpretive structural modeling

. Mohammad Meskarpour-Amiri; . Mohammadkarim Bahadori; . Fatemeh Rahmati; . Ramin Ravangard; . Maryam Yaghoubi

Volume 11, Issue 8 , September 2021, , Pages 1-10

Abstract
  BACKGROUND: Patient relationship management (PRM), in addition to saving costs, increasespatient loyalty and creates a satisfactory environment for the patient and the service provider. ...  Read More