. Mohammad Parvaresh‑Masoud; . Mohammad Ali Cheraghi; . Masoomeh Imanipour
Volume 11, Issue 8 , September 2021, , Pages 1-8
Abstract
BACKGROUND: In the turbulent and stressful work environment of prehospital emergencies, the conflictamong emergency medical technicians (EMT) and other health‑care providers is inevitable. ...
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BACKGROUND: In the turbulent and stressful work environment of prehospital emergencies, the conflictamong emergency medical technicians (EMT) and other health‑care providers is inevitable. This studyaims to examine the concept of workplace interpersonal conflict (WIC) in prehospital emergencies.MATERIALS AND METHODS: The eight‐step Walker and Avant’s concept analysis approach wasadopted to define the concept. Iranmedex, SID, Magiran, ISC, PubMed, Scopus, Embase, and Webof Science searched with keywords such as WIC and hospital emergencies. After an extensive reviewof online national and international databases, one dictionary, nine books, and 25 articles in Englishand Persian were retrieved for the purposes of the study.RESULTS: The antecedents, attributes, and consequences of the concept identified. EMT mustlearn how to eliminate their destructive effects while enhancing constructive effects.CONCLUSION: Conflict is an inevitable part of life, and EMT must learn how to reduce their destructiveeffects while increasing constructive results.
