. Majid Naghipour; . Mostafa Langarizadeh; . Mohammadreza Razzazi
Volume 9, Issue 6 , June 2019, , Pages 1-7
Abstract
BACKGROUND: Given the substantial role of information systems in planning and simplifying thedecision‑making process for the government, organizations, health centers, and facilitators, ...
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BACKGROUND: Given the substantial role of information systems in planning and simplifying thedecision‑making process for the government, organizations, health centers, and facilitators, in orderto attract medical tourists from less developed and neighboring countries, the comprehensive IranianMedical Tourism Information System can be used. The objective of this study was to designing aconceptual model for Iranian medical tourism information system.METHODOLOGY: This study was carried out in a three‑step applied and combined method. In thefirst step, a systematic review was done on the studies and then the reliability of the results waschecked during a semi‑structured in‑depth interview with 11 experts in medical tourism through openquestions. In the third step, the Delphi method was conducted quantitatively to get the ideas of 26experts. SPSS software version 22 was used for factor analysis.RESULTS: The proposed conceptual model for Iranian Medical Tourism Information System includesa variety of services from the first moment of decision to travel until the moment of returning from amedical journey, following up the treatment, and sharing the patients’ experiences.CONCLUSION: It could be concluded that considering the commercial importance and financialbenefits of medical tourism, it should provide the necessary facilities to expedite the provision ofservices to these foreign patients; consequently, an appropriate basis for attracting more medicaltourists from neighboring countries, developing countries, and even developed countries will beprovided.
