Journal of Education and Health Promotion

Abstract BACKGROUND: Emotional intelligence and interpersonal sensitivity are known as important nursing
skills. They have significant role in the promotion of nurses working life and the health care which
they provide. The goal of this study was the determination of the relationship between emotional
intelligence and interpersonal sensitivity with quality of work life in nurses working in governmental
hospitals of Tehran city in 2019.
MATERIALS AND METHODS: This investigation was a descriptive‑analytical and correlation study
which was conducted among 256 nurses working in five governmental hospitals in Tehran. The studied
nurses were selected through in access sampling method. The instruments of research included
demographic, emotional intelligence, interpersonal sensitivity, and work life quality questionnaires.
The analysis of data was done by descriptive and deductive statistics (t‑test and Pearson correlation
coefficient) and also SPSS.
RESULTS: The conditions of emotional intelligence, interpersonal sensitivity, and work life quality
of nurses were, in turn, in average, severe, and weak levels. The correlation between emotional
intelligence and work life quality of nurses was significant (P ≤ 0.05) and they were positively correlated
with each other (r = 0.311). The relationship between interpersonal sensitivity and work life quality of
nurses was significant (P ≤ 0.05) and they were negatively correlated with each other (r = −0.43).
CONCLUSION: The development of emotional intelligence and sensitivity in reciprocally interpersonal
relations of nurses lead to fundamental changes in nurses’ attitude toward themselves, their
colleagues, patients and their profession and can promote their work life quality. Therefore, these
two skills are necessary for nurses and they should be taken into consideration by nursing schools,
faculty members, instructors, and nursing managers

Abstract INTRODUCTION: Volunteers are valuable human resources for service‑providing organizations.
Health system requires their participation and cooperation in all sectors to achieve more success.
The present study was conducted to recognize factors influencing the use of volunteer clinical
forces (VCFs) in Tehran hospitals from 2018 to 2020.
METHODS: This is a qualitative study, based on grounded theory approach, and was done through
semi‑structured interviews. The studied population included the experts, managers of hospitals, and
high‑ranking managers in the Ministry of Health, Iranian Red Crescent Organization, and health
nongovernmental organizations (NGOs). Nineteen persons were selected by purposeful sampling
method and interviewed. The achieved data were analyzed by content analysis method.
RESULTS: The results showed that using VCFs in Tehran’s hospitals was affected by eight following
factors: organizational, legal, policy‑making, economic, social, security, personal, and cultural
dimensions. These findings illustrated the necessity of making changes in the structures, the rules,
and the culture of health system to fit the bases with new approaches.
CONCLUSION: VCFs amplify the quality and structure of service providing for patients in hospitals.
The focus of policymakers and high‑ranking managers in health system is on accelerating their use
permanently and legally. Developing health‑centered NGOs facilitates the access to VCF, lessens
nonclinical loads of hospitals, and improves the organization of human forces. The experiences and
knowledge of VCFs cause to develop hospitals’ resilience, develop social participation, and improve
social capitals in medical field.

Abstract INTRODUCTION: Knowledge management enhances efficiency, empowers employees, and
enhances organizational health. Social capital provides a good basis for more productive human
resources, and training hospitals also play a key role in the health‑care system. The purpose of this
study was to determine the relationship between knowledge management and social capital with
organizational health in selected educational hospitals of Tehran in 2018.
METHODS: This analytical cross‑sectional study was performed on 310 medical staff of hospitals using
proportional sampling method. The data gathering tools consisted of three standard questionnaires
of knowledge management, social capital, and organizational health. Data were analyzed using
descriptive and inferential statistics using SPSS version 22 software.
RESULTS: Most participants in this study were male (8/66%) and in the age group 31–36 years. The
mean of knowledge management and organizational health were 3.43 and 3.49, respectively. There
is a significant direct relationship between knowledge management components and organizational
health. Moreover, there is a significant but weak direct relationship between knowledge management
and social capital with organizational health dimensions (P ≤ 0.05).
CONCLUSION: Considering the relationship between knowledge management and social capital
with organizational health, enhancing the level of organizational health can help to improve the
dimensions of knowledge management and social capital. It is suggested that hospital managers, using
knowledge management and social capital components, enhance organizational health so that the
hospital is more prepared to adapt to the complexities and changes in the market providing services.

Abstract BACKGROUND: The literacy level of the elderly is predictive of health behaviors, average
hospitalization in health centers, and the type of verbal interaction with health service providers;
as the level of literacy changes, the quality of life may also change. This study aimed to determine
the relationship between health literacy level and quality of life among the elderly living in nursing
homes in 2018–2019.
MATERIALS AND METHODS: This study was of a descriptive‑analytic, correlation type that was
performed on 175 elderly of selected nursing homes in Tehran. The research tools included the
Abbreviated Mental Test; Control, Autonomy, Pleasure and Self‑realization questionnaire‑19;
and Health Literacy of Iranian Adults Questionnaire (HELIA). Data were analyzed using descriptive
and inferential statistics by SPSS 22 software.
RESULTS: The total score of health literacy and the quality of life of the elderly was 51.01 and
47.75, respectively. The literacy of most of the studied samples was “inadequate” and “not much
adequate” (0–66). The relationship between health literacy and quality of life in the elderly was
significant, and there was a direct and statistically significant relationship between them (P = 0.003).
That is, by an increase in literacy rates, the scores of quality of life of elderly people were also
increased. The correlation was equal to r = −0.28. Health literacy has the ability (31.98%) to predict
the quality of life.
CONCLUSION: The results showed a lack of enough education literacy, the average quality of life,
and the existence of a significant relationship between health literacy and quality of life in the elderly.
The wide range of inadequate literacy in the elderly reveals the importance of paying more attention
to the issue of literacy in health planning and health promotion at the national and local levels.