. Gholam R. Sharifirad; . Mohsen Rezaeian; . Akram Jazini; . Zinat S. Etemadi
Volume 2, Issue 5 , December 2012, , Pages 1-6
Abstract
Background: Communication is the most important part of any educational process, the aimof which is to transfer or exchange ideas and thoughts. It would be provided appropriately ifacademic ...
Read More
Background: Communication is the most important part of any educational process, the aimof which is to transfer or exchange ideas and thoughts. It would be provided appropriately ifacademic members had the communication skills. Considering the important role of academicmembers in the educational process, in this study, the knowledge, attitude and performanceof academic members of School of Health, Isfahan University of Medical Sciences, wereinvestigated with regard to effective communication skills. Materials and Methods: In thisdescriptive–analytic study, all academic members of the School of Public Health, IsfahanUniversity of Medical Sciences, were studied during the second academic semester of 2006-2007. The data were collected by a valid and reliable three-part questionnaire includingknowledge (8 questions and maximum score of 8), attitude (31 questions and maximum scoreof 155) and observational communication skills checklist (20 questions and maximum scoreof 20). The obtained data were analyzed by calculating central indices using SPSS software.Findings: The mean knowledge score of studied people in terms of communicational skills,attitude and performance were 4.1 out of 8, 114.4 out of 155 and 16.3 out of 20, respectively.Conclusion: Although the information of the participants of this study in terms of communicationskills was not sufficient, they seemed to have a positive attitude and relatively acceptableperformance in communication skills.