. Naser Parizad; . Rasoul Goli; . Roshanak Mirzaee; . Rahim Baghaie; . Hossein Habibzadeh
Volume 11, Issue 10 , November 2021, , Pages 1-6
Abstract
BACKGROUND: Patients’ satisfaction is a fundamental factor in the quality of nursing care. Theemergence of the novel Coronavirus Disease 2019 (COVID‑19) and the highly contagious ...
Read More
BACKGROUND: Patients’ satisfaction is a fundamental factor in the quality of nursing care. Theemergence of the novel Coronavirus Disease 2019 (COVID‑19) and the highly contagious viruscan affect nursing care by increasing the number of care‑seekers.This study aimed to determinethe patients’ satisfaction and related factors in patients with COVID‑19 hospitalized in TaleghaniHospital, Urmia‑Iran, in 2020.MATERIALS AND METHODS: This descriptive, correlational study was conducted on 196 patientswith COVID‑19 hospitalized in Taleghani Hospital, Urmia. Purposive convenient sampling was usedto recruit participants. Study participants completed Patient Satisfaction Instrument and demographicsquestionnaires. Data were analyzed with the SPSS software version 25.0.RESULTS: The majority of patients (68.9%) were moderately satisfied with nursing care. Basedon Pearson Correlation Analysis, only residential status had a significant inverse relationship withsatisfaction level in patients with COVID‑19 (r = −0.0238, P = 0.001).CONCLUSIONS: The patients’ satisfaction with nursing care was mostly at a moderate level. Thus,there is a need to educate health personnel and nurses in particular and motivate them to haveactive participation in achieving patients’ satisfaction with COVID‑19. Notably, only the institutes thattake patients’ satisfaction as a top priority can succeed in a competitive market of health services.