. Pardis Rahmatpour; . Hamid Sharif Nia; . Hamid Peyrovi
Volume 9, Issue 12 , December 2019, , Pages 1-11
Abstract
BACKGROUND: Student satisfaction has an impact on student motivation, recruitment of newstudents, and retention of existing students. Hence, it is important for researchers and academicinstitutes ...
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BACKGROUND: Student satisfaction has an impact on student motivation, recruitment of newstudents, and retention of existing students. Hence, it is important for researchers and academicinstitutes to assess student academic satisfaction by valid and reliable scales. The aim of this studywas to rigorously assess methodological quality and psychometric properties of scales measuringstudent academic satisfaction.METHODS: In this systematic review, databases including Scopus, PubMed, ProQuest, ScienceDirect,and Web of Science, and two Persian databases were searched using relevant keywords such asacademic satisfaction, student satisfaction, university satisfaction, campus satisfaction, academiclife experience, validation, and psychometric and factor analysis from 1970 to December 2018.Considering eligibility criteria, studies were selected after titles and abstracts screening. Themethodological quality assessment was performed by the COnsensus‑based Standards for theselection of health Measurement INstruments (COSMIN) checklist and the Terwee quality criteria.RESULTS: Of 814 retrieved articles, 13 studies were included in the study. Based on the COSMINchecklist, structural validity (84%), content validity (53%), and hypothesis testing (53%) were themost reported properties. One study reported cross‑cultural validity, one for criterion validity, andnone reported measurement error.CONCLUSION: The results of our study showed that in spite of ≥48 years of development in studentsatisfaction scales; however, each scale has at least one “poor” psychometric property based onthe COSMIN checklist. Quality appraisal of scales is necessary after developing and performingpsychometric process.